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Existing Customer Enquiry

How can we help?

If you're an existing Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. If you prefer, you can fill in the form provided on this page for help.

Resource Centre

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Talk to us today

Our local customer service hours are 8:00-16:00 GMT +1 Monday to Friday.

Outside these hours, international customer service is available 24/7, 365 days a year (in English).

Please have your Merchant ID (MID) number ready whenever you call us.

Customer Services

For Norwegian customer service, please call +47 24 15 99 19

For Swedish customer service, please call +46 (0)85 9366467

For Danish customer service, please call +45 38 48 74 88

 

Security Support

Email: fraud.norway@elavon.com