Get started accepting payments with Elavon. Here you’ll find everything you need to know, from how to set up your account to how to manage refunds.
If you need to make changes to your account, such as your bank details or registered address, all you need to do is complete and submit the relevant forms provided.
Accessing your statements and reports is simple and easy with Elavon Connect, your online reporting tool that brings all your payments information into one place, at no extra cost to you.
Understand your statement by clicking the icon on the example, which will give you an explanation of key parts of your statement.
Card payment processing is a highly regulated industry, since it deals with sensitive, private financial information. These regulations protect all parties involved — cardholders, merchants, acquirers and issuing banks. Elavon stays current and compliant with all applicable regulations. Our goal is to ensure you're aware of what's happening within the industry, in order to remain compliant. See below for the latest news relating to card brand changes, customer updates and data security.
5 October 2020
Travel and Hospitality industry compliance with the strict interpretation of the Regulatory Technical Standards (RTS) for the Payment Services Directive 2 (PSD2) Strong Customer Authentication (SCA) will only be possible once the entire supplier chain has been upgraded to support the transfer of authentication data from the point of first cardholder contact (Bookings via direct or indirect sales channels), through to the merchant of record (your business).
18 January 2021
Websites are being targeted by fraudsters to test cards for use in more extensive fraud elsewhere. Discover the signs and how to protect your business.
24 June 2019
Enhance cardholder security with Strong Customer Authentication (SCA)
1 July 2019
Elavon has updated its Terms of Service, effective from 14 September 2019. There is one main area of change as a result of the introduction of the Payment Services Directive 2 (PSD2).
20 December 2022
Elavon has updated its Terms of Service, effective from 1st March 2023.
9 January 2019
Elavon recently informed you of an update to the definition of secure transactions as outlined in the Schedule of Fees (SOF) effective from 1 January 2019. The update relates to the treatment of secure and non-secure transactions.
9 January 2019
EU rules mean your electronic payments are becoming cheaper, easier and safer. Here’s how.
19 January 2021
Many businesses are trading in unfamiliar ways, and still getting to grips with the new risks changes have brought. Here’s some tips to help you spot and avoid emerging scammer trends.